Accessibility Statement

1. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for making web content more accessible to people with disabilities, across three levels of conformance: Level A, Level AA, and Level AAA.

The MCCSoft website substantially conforms to WCAG 2.1 Level AA. "Substantially conforms" means the site meets the WCAG 2.1 Level AA success criteria across its pages, with the limited exceptions noted under Known Limitations below. WCAG 2.1 Level AA is the benchmark referenced by U.S. Department of Justice guidance and by the majority of accessibility settlements under the Americans with Disabilities Act (ADA).

2. Measures We Have Taken

MCCSoft has implemented the following measures to support accessibility:

• Keyboard operability. Every interactive control (navigation, menus, image previews, forms, and the live chat) is reachable and operable with a keyboard alone, without a mouse (WCAG 2.1.1).
• Visible focus and bypass. A clear focus indicator shows keyboard users which control they are on (WCAG 2.4.7), and a "Skip to main content" link lets them bypass repeated navigation (WCAG 2.4.1). Navigation menus open on keyboard focus, not only on mouse hover.
• Screen-reader structure. Every page provides a main landmark, a logical heading outline, and programmatic labels and roles on menus, dialogs, controls, and status messages, so assistive technology can navigate and announce the page correctly (WCAG 1.3.1, 2.4.6, 4.1.2). Dynamic messages such as form confirmations and errors are exposed as live regions so they are announced when they appear (WCAG 4.1.3).
• Text alternatives. Meaningful images carry text alternatives, and decorative graphics are hidden from assistive technology (WCAG 1.1.1).
• Color and contrast. Text meets the WCAG 2.1 AA minimum contrast ratio of 4.5:1 against its background across the site. Information is reinforced with text and shape, never conveyed by color alone.
• Zoom and motion. Content supports browser zoom and reflow, and the site honors the operating system's "reduced motion" preference for users sensitive to animation.

3. Assessment and Testing

The MCCSoft website was evaluated by self-assessment using automated and manual methods:

• Automated testing with the axe-core accessibility engine across every public page, covering every WCAG 2.1 Level A and Level AA success criterion the engine can evaluate.
• Manual keyboard testing to confirm that all functionality is operable without a pointing device and free of keyboard traps.
• Screen-reader structure validation using the browser's accessibility tree (the same role, name, and state information a screen reader announces) to confirm that every control has an accessible name, that headings and landmarks are present and correctly ordered, and that status messages are announced.

4. Known Limitations

Despite our ongoing efforts, some limitations remain, and we are actively working to address them:

• The screen-reader experience has been validated programmatically (roles, names, headings, landmarks, and status regions). We have not yet completed a formal end-to-end evaluation with assistive-technology users across every page.
• The client service portal (available after sign-in) shares the same accessibility engineering as the public site but has not yet completed the same formal evaluation.
• The MCCSoft website has not yet undergone a third-party accessibility audit or produced a formal VPAT (Voluntary Product Accessibility Template). Either can be prioritized on request.

5. Feedback

We welcome your feedback on the accessibility of the MCCSoft website. If you encounter a barrier, or need information in an alternative format, contact us and we will work to resolve it. We aim to acknowledge accessibility feedback within five business days.

6. Formal Basis

• Standard: Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
• Scope: The public website at mccsoft.io, including the customer login page
• Technologies relied upon: HTML, CSS, JavaScript, and WAI-ARIA
• Assessment method: Self-evaluation: automated axe-core scanning, manual keyboard testing, and accessibility-tree validation
• Statement effective date: July 15, 2026